Knowing that the Hue Bridge uses the ZigBee protocol on the 2.4GHz frequency – I changed the wifi connection on my PC from 2.4GHz to 5GHz… and problem solved! Phillips Hue Gen 2 Bridge, 35 lights, 6 sensors, 2 switches (Confirmed I am under 100 rules), It would be rare for homekit to not have issues. The Philips Hue only offers control over three colors and does not provide sufficient light – severely limiting its ability deliver the health benefits of natural light. But I do have about 30 Hue lights in a busy wifi environment, and if I control them with Alexa, I sometimes see small delays, but never more than about 2 or 3 seconds. Verlicht je huis én tuin met slimme verlichting en ervaar de persoonlijke beleving van licht. Your email address will not be published. Red circled exclamation mark in the Hue app. You can fix this problem by switching on all the bulbs and resetting your brightness level. If that happens to your bulbs, it's usually because you connected them to a dimmer switch. Because they’re in earshot of each other. I have a few 2.4GHz-only devices, and/or devices that need the additional penetration through walls, structures, etc that I need the 2.4GHz spectrum for. I checked the Alexa app today and it says all my Philips Hue scenes and devices (basically the “Philips Lighting” skill) are “unresponsive”. When the light blinks and then stops blinking, the bulb is … I can imagine longer delays if, say, a cloud service was turning on and off each light in a group individually rather than as a group. All are controlled by wifi and the Google Home app. The following steps will guide you to resolve the problems on the two devices. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. There is a good number of Hue bulbs clustered near the bridge, and then a handful upstairs including going up the stairwell and into two bedrooms upstairs, so I would think that there are enough bulbs to create a reliable mesh network so that all of the bulbs can communicate. You will also be able to dim your light at your own convenience. And then I did a little research and realised something that I should have thought about earlier. I only have 2.4GHz, but I don’t really have an issue with the Google Home controlling things, other than the kitchen one and the bedroom one clashing with each other. Philips Hue Wireless Dimming Kit. The Philips Hue Smart plug allows to add any light to your Hue system. - Customize the perfect party atmosphere with a variety of configurable options. If you’ve got downloads barreling in, they’re using up most of the available bandwidth, depending of course on your internet connection speed. The Hue lights have always been very slow to respond. My network is a mesh type network with an edge router connected to my internet feed, and then a central router which branches off to various rooms, including the main hub in the kitchen where the Hue bridge and wi-fi for the house are located, which is central to the house both vertically and horizontally. Network Diagram: http://imgur.com/VJPfatn. i used to have this issue until i added distance between my hue hub and router. And then I remembered that my router operated on two available wifi frequencies, 2.4GHz and 5GHz. Usually, these days, wifi routers are pretty good at picking their channel by finding the least congested space, though you may need to reboot them from time to time to encourage them to do so. Our bulbs are always powered, so the cunning mesh networking should make sure that nothing is out of signal range. You also want to try and separate them geographically: use each hub for the devices that are close to it. So, in an ideal world and if your 2.4GHz space isn’t too crowded, I’d suggest you want different channels, so your two separate meshes are less likely to interfere with each other. Philips Hue lights can also be set up and managed in the Google Wifi app. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. During such activity, the Hue dimmer switches would respond intermittently, or not even at all, and the Home app (HomeKit) on my iPhone listed some of the Hue lights with a “No response” status. Lights were not working through the echo/Alexa commands and when checking the light statuses, they showed as unavailable. 4. Note: The Hue bridge cannot be paired when your Google Nest router or point is in bridge mode. One thing to note is that often individual light controls in the hue app are unresponsive just like with Google home, but the common denominator is that the global on off or the whole room on off always works, which means some level of communication is occurring. Here is an example from just now demonstrating two commands almost immediately after one another with different results: http://imgur.com/uhYlgeK. The Fix. Your lights meet your music. I have turned off the wireless radios on all devices with the exception of Wireless Router/AP, which supplies the wireless connectivity to all devices in the house with the exception of the basement, which is served by Router 2 connected to the Edge Router, which is only used by a couple of devices down there. Bulbs can also be reset if you have an official Philips Hue Dimmer Switch at home. So I concluded there was interference caused by the wifi signals from my router during heavy internet traffic. Disable the Philips hue skill and later reactivate it with the use of Alexa app. Whether it’s for your living room, your kitchen, your bathroom or your back-yard, Philips Hue has the perfect light. I was beginning to think it might be time to wipe the configuration off my bridge and start again from scratch. If you want to add a new bulb without a Hue Bridge, install the bulb and switch it on, then bring the Dimmer Switch close to it and press and hold the On button. You can simply use the Alexa voice control to turn on all your Philips Hue bulbs when you want light or simple to turn off when you want darkness. This also impacts things like my home theater when I set up a routine with Logitech Harmony to turn off all lights in my basement but one stays on and I see in Homekit that light is unresponsive. New comments cannot be posted and votes cannot be cast, Looks like you're using new Reddit on an old browser. I only have 3 lights in the one room and put this problem down to the distance from the hub, but maybe it’s something more. So it’s probably better to have a Zigbee network sharing with another Zigbee network than with a wifi channel. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. I can use the names of the individual bulbs, but nothing else. At the top left, tap Add Set up device Works with Google. I have both Hue lights and some Sonoff switches. Issue #2 – Philips Hue Lights Unreachable When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Read review. Everything has been working great, but as of the last week or so a good number of my bulbs have gone into the "unreachable" status, and it seems to rotate around through random bulbs. Here’s how to set it up so that you never have to flip a switch ever again. Instant control your non-hue lights via Bluetooth Control with app or voice* Add Hue Bridge (sold separately) to unlock more. It probably does have a lot of accumulated junk on there…. But. Some may work great, some may produce a little buzzing, and some will make the Hue lights flicker to the point of being unusable. The last thing you want from an expensive Philips Hue bulb is for the light to flicker or buzz. Hue Bridge required for Echo (1st Gen) and Echo Dot (1st Gen) devices. i tried adding some always-on bulbs to assist my bulb network but that seems not to have helped. Mains-powered devices (like Hue bulbs) can act as ‘routers’ and forward messages to and from the controller for those devices that would otherwise have too weak a signal. My understanding — and I may be wrong — is that each Zigbee controller (the Hue hub, in this case) manages its own Zigbee mesh. The meshes are distinct networks, though. Non-Hue lighting can then be tied into your favorite Hue scenes, schedules, or can even be accessed remotely. I can now download files without any disruption or sluggish behaviour on the Hue system. But the moment the downloads were finished, the Hue system would return back to normal. It follows that everything else will slow down while that’s happening. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. I found this useful diagram online (apologies for not knowing its creator): ‘802.11b/g’, in case you don’t know it, is part of the technical standard popularly known as Wifi, so the green labels show Wifi channels, and the blue bars show Zigbee. 1 Philips Hue Bluetooth smart lights work with all Echo smart speakers/displays. By going into the Hue app and looking at the settings for my Bridge, I was able to change the Zigbee channel to number 15, and things are going a lot more swimmingly now! Press question mark to learn the rest of the keyboard shortcuts. Anyway, one thing that had changed in my new house was the Wifi. See attached screenshot, all the lights except the 'Kitchen Pantry' are tied to a sensor so I don't know if that has anything to do with it. I have manually configured the 2.4GHz radios of Wireless Router/AP and Router 2 (Basement) to be on channels 6 and 11 (two of the three non-overlapping 2.4GHz channels defined by Wi-Fi standards). Philips should have thought of this when they designed the system. But I think the Hue bulbs work well. One should always have something sensational to read on the net... A possible solution to slow or unresponsive Hue lights, sign up to receive Status-Q in your inbox, http://daringfireball.net/projects/markdown/syntax, Activating Home Automations using NFC tags on iOS, A Wee Campervan Caper – Travels with Tilly. They're looking into the issue, and I'll report back here with any suggestions or results they have. They shipped me a new bridge free of charge, I'll report back my results when I have a chance to get it installed (seems that it will be an arduous process). $119.99 at Best Buy. Glad you had it covered. The explanation is sound and have high hopes. Philips Hue. @Nigel if you have 5GHz Wi-Fi available, and you’re using 2.4, then you get what you deserve. Connect with Philips Hue. View entire discussion (8 comments) More posts from the Hue community 424 I have performed a number of troubleshooting steps, including manually configuring my 2.4GHz wi-fi networks to be on channels that will not interfere with the zigbee communications. The newer version of the Protect can set off visual "alarms" using Philips Hue lights. Zigbee (the wireless networking used by Hue and a variety of other systems) runs at approx 2.4Ghz: the same frequency range as Wifi. Awesome Philips Hue demo of lighting strips, bulbs, bowls, Iris and more in a luxury high rise residence overlooking Newport Beach California. The red bump being the hue bridge and bulbs operating on zigbee channel 11. Your Philips Hue Bulbs Flicker or Buzz. Restart both the Philips hue bridge and the echo. Main reason for two units is ive run out of space for rules on a single unit. Enjoyed this post? My wi-fi networks are on wi-fi channels 6 and 11, leaving channel 1 open, and I have my Hue bridge configured on channel 11, which is well below the sideband of channel 6 of the wi-fi channels. I don’t have any experience of Google Voice. A bit less reliable in your inbox your speech can’t control my Philips Hue lights have always been very to... 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