Thanx for the help anyway, have a nice christmas! Could better buy the cheaper IKEA. @tweethue Hey there, your API seems to be down...I can't connect my Google Home.... @scottyrobson @googlenest I think the problem is @tweethue since other partnerapps (Neato, Bosch & Honeywell) do connect in the Google Home app. I see that customers has the same problems for a long time.i have a bad customer experience. And in Alexa App they are “unresponsive”. Apparently I’m not the only one with issues. @AndyE_83 I will just use the hue app for the lights because I’m tired of trying to fix this. It was working last night, connected to google home. @Rpalhano1 Love that I spent a TON of money with @tweethue and their hub doesn’t connect, lights won’t turn off and NO customer service. Neighbours aren't happy! Help? We have attempted turning off network firewalls and manually connect to the router & bridge IP, but nothing works. @TheTSW @tweethue I got it working again. Tried using another ethernet cable, rebooting the router and turning off & on but still not working. Looking through the reviews for the skill it seems a lot of others are having a similar issue in the last week or so. I have it passed through a sound bar. Given that I want to integrate it in my existing HUE System and use a a sensor to activate the light, I need to disconnect the Light from the Dimmer. @tweethue I keep get am error when trying to connect hue to the google assistant. @AndyE_83 @tweethue Hello! Can you help? There is clearly a software issue between google and hue. ?‍♂️, @JustAGamerGeek @tweethue Yes. @tweethue I moved it next to the light. @Prakashdp1605 Seems to have fixed the problem. It’s the perfect sidekick to Philips Hue smart lights, giving you hands-free voice control — just by asking Alexa. Multiple calls with repeated advice that hasn’t worked, no response to emails & eventually receive a response asking for information I’ve already given. @geoff_green Check your connection". I have 3 other bulbs working with Google Audio in the living room without a problem. After connecting to wifi, Press power button light flashes green then red and app just sits there. Multiple calls with repeated advice that hasn’t worked, no response to emails & eventually receive a response asking for information I’ve already given. Any support option left? @tweethue There's no way to connect to my router directly, but it is connected to a Cisco switch as is everything else. Two bulbs are doing this now—the 3rd seems just fine. @tweethue Hi, is the Hdmi Sync Box fully compatible with the Xbox Series X? Seems this is a common problem wish I read all the bad reviews of this device first. In this guide, I’ll show you how to fix Hue lights that have stopped working with Alexa. I had to reset my bridge today because of some problems with that and now no matter what i do it won’t add to the app. Select Other from list of brands mentioned. downdetector.com, Via After 10 minutes it stopped working and change the status to "unreachable" . @terry_levine @tweethue Bluetooth—and yes. @tweethue hello! "Couldn't update the setting. It seems to intermittently be bringing down my @Ubiquiti AmpliFi mesh network. Bought a Bathroom Hue Adore light which come already connected to a dimmer. Now it doesn't work at all. This morning it was disconnected. @toddvanthomme @tweethue I have a starter kit, when connecting the bridge to router the lights do not come up. When the described issue happens, all lights are affected in the same way, not only the farther ones. Close the app. Do you support t/s through DM’s? I’m from Mexico. @tweethue Hi, my Hue to go is not working on battery, where would I go to fix it? Thanks! There is clearly a software issue between google and hue. @tweethue I'm having some strange issues with my Sync box. Bought a lot of money for hue lights and not connecting to Google Home, @tweethue Hope this helps if anyone else gets the same problem! I can use the names of the individual bulbs, but nothing else. @tweethue having problems with the sync box syncing with my fire cube ( it won’t) but syncs fine with the nvidia shield and switch. You got any more stuff that may cause the issue? Trying a fresh app reinstall but now the app is unable to link. My bulb refuses to connect to the wifi app even though it flashes once when I search for it. I can't link my account via the #Alexa app. It’s been working fine without one for 6 months. I’ve tried different HDMI cables and switching ports. Alexa Echo Tower 1st gen. $35 (howell) hide this posting restore restore this posting. @tweethue Yes, enabled. ", when I press "Search" it won't discover it even if all blue lights on, @ackrin Is there an outage on your end? Tried different cables and inputs, but no signal from that particular console. Restart both the Philips Hue bridge and the Echo. @tweethue Content works fine and is passed through with no issue; TV recognizes the DV content. Please have the basic sanity done on Wiz app!! @tweethue Hi. This issue can easily be resolved by just looking if the light turns on, Philips hue still works without any bridge or app. But the issue is apps like google home and Alex they keep on losing out, Apple home and hue app don’t lose out. @tweethue hello! Is there anything else I can do? @Monkikillo Instead … Tap on Help icon (question mark) on top right corner. Is there an outage on your end? @tfcT9N Can you help? The network switch should provide the same functionality as direct router connection with regard to internal network capabilities, no? Am I missing something or can the sync box only do power states? @marcellomurgia @UnfamousDyson The app stays on “searching for bridge” and I cannot disconnect and reconnect from it. The latter is especially useful for things like Philips Hue, where not only individual smart bulbs are imported when you link your account through the Hue skill, but room settings as well. This would have saved a lot of people, a lot of time. Sync soft reset doesn't do anything. The SyncBox will not detect any signal at all from the Xbox. Bought a lot of money for hue lights and not connecting to Google Home, @Ashlp666 Purchased on Amazon, and I have around 7 other Hue bulbs currently with no issues. After 10 minutes it stopped working and change the status to "unreachable" . Philips has the worst customer service. Google Support said that it could be Philips Hue website is down? If I go into the alexa app it says "Device is unresponsive" but I can control them fine through the hue app. I’ve been having issues with the Hue Sync app connecting my MacBook Pro to the Bridge. @fancypants018 @tweethue Nope, it hasn’t moved. Any help much appreciated! @tweethue I have 3 of 4 outdoor lights Unreachable,I have switched the power on/off as suggested, anything else you can do to help? @the_tycoz @poisoned91 @tweethue Same. Thanks for your message. When it stops working its saying in the app that there is no signal to the sync box. Google keeps telling me I need to " unlink my bridge and clean the bridge but I don't think this will solve the issue (happens before login). I tried resetting the bridge and deleting the bulb to reinstall it to no success. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). @tweethue Can't connect hdmi sync box on either android or ios. Bulbs: Philips Hue for 60% of bulbs inside the house. More people have this issue.. @tweethue still not working hue with Google Home. @neoncolonyreed ? @tweethue I need some help please! Don’t bother with @tweethue customer service. But warranty is still in until January. @tweethue Yes it works even when I connect to the mesh. Could better buy the cheaper IKEA. May as well set fire to £225. Thanks, Page last updated by Is there any reason why this could have happened? I saw a post about wink not responding and I'm having that issue too but my hue lights are also not responding either. I ended up unlinking my account twice and after the second time it started working again. You will need to relink Alexa with your Hue Account. @tweethue Yes. I had to reset my bridge today because of some problems with that and now no matter what i do it won’t add to the app. Spent way too many hours figuring this out. I know this has been an issue for a long time. Hope you are well! @tweethue hi, pc lights stopped working with sync app. What to do? Disable the Philips hue skill and later reactivate it with the use of Alexa app. The SyncBox will not detect any signal at all from the Xbox. It ended up working last night. @VMwareBrendanR @tweethue hi, I’m having problems with my Hue Bridge. @oakey1979 Hi there, Gareth. I’ll try both of these and hopefully they remedy the issues. I see that customers has the same problems for a long time.i have a bad customer experience. @tweethue I’m having problems again with the light. I’ve “cleaned” my hub, but still the same. I can't link my account via the #Alexa app. I have all the apps off on my phone. Very poor customer service for what is ultimately a very simple issue. She's always on—just ask for information, music, news, weather, and more. No issues. @tweethue hi, I’m having problems with my Hue Bridge. Looking through the reviews for the skill it seems a lot of others are having a similar issue in the last week or so. I don’t have another one to try it with. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. @tweethue My Hue Bridge 2.0 internet light is off. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Don’t bother with @tweethue customer service. @HannaJonesMusic The lights just don’t sync. If your Philips Hue lights aren’t responding, maybe it’s time to move your Hue Bridge. @vineetverma I've tried all 4 hdmi input sockets but have the same problem on all. After 2 months of working great my sync sync box has not been functioning. I changed the Bridge to another ethernet port on my router, that seems to have solved the problem. @BIGMAMAWOOD I followed all instructions but not working, @tweethue I keep get am error when trying to connect hue to the google assistant. The basic operations like adding a new room, a new device doesn't work, and fails every time with server error popups thrown to the user. Unlike the Philips Hue Go, which looks like a bowl and begs to be held with two hands, the Glow Light is shaped to grab and go, which made it so useful in my household. Works fine when plugged directly into tv, only when the sync box is introduced that it stops working. On my phone it connects to problem. Absolute rubbish. Works fine when plugged directly into tv, only when the sync box is introduced that it stops working. So its impossible to connect to Hue. Hub wouldn't connect to pc app. Hope you are well! @tweethue It's working now. Thank you. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Have you heard of similar issues with the new Xbox/SyncBox? ", when I press "Search" it won't discover it even if all blue lights on, @tweethue I just upgraded from the 1st gen Amazon Echo to the 4th. ????? It now requires I have a Hub to re-enable to skill. Swipe right to reveal menu or tap on menu button. @tweethue Hi There! - The bulb is unreachable in the app. Today I disconnected and reconnected my hue bridge and now I it won’t work anymore. Assistants: Google Home. I haven’t changed anything in the setup for months. I've got a Lucca (lww001) that has become unreachable and turns on at its routine time but flashes rapidly! @tweethue I purchased hue light bulbs to work with Alexa. @tweethue hello! @tweethue Mainly 1 or 2 drywalls at maximum. That fixed the issue. Thank you. This would not let devices communicate with eachother. @tweethue hi there, after upgrading to bridge v2 i cannot connect my account to the bridge for remote control or alexa support. @AndyE_83 @tweethue I have 22 hue lights. @tweethue Hi There! Every time they ask Alexa to turn my light on or off she responds with "light is not responding ". Unfortunately, I have already tried that. Ideas to fix? Please help. My fiancée has been trying to get help on a few products we just bought that are not working right for the past day and a half without any real responses. Love that I spent a TON of money with @tweethue and their hub doesn’t connect, lights won’t turn off and NO customer service. Was working yesterday but not today. @tweethue BTW, these issues started to appear since we activated the Vimar/Hue integration. @MattCPFC @warmlander Within the Alexa app, the thing to do is make sure things have unique names. How to reset Philips Hue bulb via Amazon Echo Plus. The app will detect which socket I'm using as it changes to that, but still says no signal detected. @FlyyestGuY @JKMPN Don’t understand why. Any support option left? Thanks. It’s just the bulb next to google mini in the bedroom that is the problem. Thoughts? Or at least mostly harmonious, since there can be the occasional glitch where lights don’t respond. @tweethue My Hue Bridge 2.0 internet light is off. If not, how do I fix it and get it connected again? 21 of them suddenly became unreachable this afternoon. I have all the apps off on my phone. So its impossible to connect to Hue. New comments cannot be posted and votes cannot be cast. I’ve “cleaned” my hub, but still the same. @tweethue Still having this issue. @tweethue We are not able to connect Google Home & HUE. @tweethue Hello ?? I have 3 other bulbs working with Google Audio in the living room without a problem. I found a post on Reddit with other users that are having the same issue. Is it a faulty bridge? Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? @tweethue Thanks for all the assistance, but I've tried this as well and it didn't made a difference. @unbrelievable This is never okay, but epsecially not on NYE, when I'm trying to entertain just one friend. Apparently I’m not the only one with issues. @scottishgirl3 VERY frustrating. @trigger_tank @tweethue As it now stands, you've lost a customer now, who was just starting out with converting their lighting over, all because of a very simple customer service issue. Today I disconnected and reconnected my hue bridge and now I it won’t work anymore. Twitter @tweethue I can't Connect my Bridge to Google home. If not please raise this as an issue or provide workaround. Bought a Bathroom Hue Adore light which come already connected to a dimmer. I'm having issues and only getting 'No Signal Detected' in the app. Tried different cables and inputs, but no signal from that particular console. Before that, same location for the Bridge, same lights, all fine. @tweethue It's working now. @tweethue could use some help. @stuart_foy @tweethue @LIFX All Hue bulbs support dimming. Help! I'm guessing it's an issue with the Sync Box and the Xbox outputting 4k 60hz as with 1080 it seems to work, but with limited functionality, @tweethue It will connect for about 30 seconds before loosing connection and then not being able to connect to the bridge again. I have restarted the bridge and the router multiple times. @tweethue Why are all my bulbs “unreachable” in the app. Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome, @mooncake05 Thanks #hue ? Philips hue should have notified that the website was down. Some work, some don’t. @cluelessmuppet I’ve been having issues with the Hue Sync app connecting my MacBook Pro to the Bridge. @G0ku1 Seems everyone is having problems with the Alexa skill? Is it a faulty bridge? @tweethue Hello! @tweethue Bluetooth—and yes. @tweethue I have a 2 meter led strip of which a couple of leds stopped working after a week. Do you support t/s through DM’s? Am I missing something or can the sync box only do power states? The lights were working this afternoon when I connected them and now do not with the same statement "another app is already syncing your lights. @STKFCLFC Hdmi for fire cube is in hdmi 2. So, am stuck troubleshooting. When I use the Xbox, it’s fine. When I use the Xbox, it’s fine. If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Thanks, @tweethue ever since the Hue adaptive lighting FW update, the response times of your products in Homekit has gotten terrible. It’s working thru the hue app. Unfortunately, I have already tried that. Unfortunately I am not able to. c. Use the Forget option in the Alexa app to disconnect your bridge from the Echo Well, it is until you find out that Alexa won’t play ball and the control has stopped working. Straight away, you'll be able to use the Dimmer Switch to control the Hue bulb: turning it on and off, and adjusting the brightness. Have you heard of similar issues with the new Xbox/SyncBox? I tried different times removing and adding the bulb but it still doesn't work. @DasBoooooot @tweethue I’m having problems with my HDMI sync box. Philips Hue has added a new feature in its app that now allows users to prevent their Hue lights from turning on automatically after a power outage. @Ronjans37532736 Latency/lag on response of lights etc is unusable. The power signal states work fine it’s just the volume. Go to the "Skills" section of the Alexa app. All of a sudden shit stops working. @tweethue @damenknight I am having this same issue. Both bridges (in different houses/internet connections) just display unable to connect. @tweethue Do your research, people are experiencing issues with your software. @Philips I tried the bulb in 3 different fixtures that i currently have Hue Bulbs already in use. Please have the basic sanity done on Wiz app!! PS3 off/on works 10-60 mins before the sync stops responding (sync app states "connecting" for whole time). Before that, same location for the Bridge, same lights, all fine. I'm guessing it's an issue with the Sync Box and the Xbox outputting 4k 60hz as with 1080 it seems to work, but with limited functionality, @nickgage83 If I go into the alexa app it says "Device is unresponsive" but I can control them fine through the hue app. @tweethue hi, pc lights stopped working with sync app. @DBN_Joe I tried resetting the bridge and deleting the bulb to reinstall it to no success. No clue. It’s only when I try to connect it to google home that it fails. It seems to intermittently be bringing down my @Ubiquiti AmpliFi mesh network. Seems to have fixed the problem. meh. Thanks for the help anyways! I have restarted the bridge and the router multiple times. Then, randomly, these delays and some lights stop working. @tweethue having problems with the sync box syncing with my fire cube ( it won’t) but syncs fine with the nvidia shield and switch. @Tobikage08 The one big issue with Philips Hue that users have been dealing with for years is bulbs automatically turning back on after a power outage, even if their previous state had them turned off. But warranty is still in until January. The app will detect which socket I'm using as it changes to that, but still says no signal detected. @tweethue Did a full factory reset but have the same issue.. @tweethue Yes. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. Thoughts? Unfortunately I am not able to. @tim789789 Seems this is a common problem wish I read all the bad reviews of this device first. Philips Hue is the biggest name in smart lighting, and by most measures, Alexa is still the best smart assistant, so it figures that the two have come together in smart home harmony. Can you help me out please? I also tried to connect the account on two other devices with no luck. b. @tweethue hi ? © Ookla, LLC. Reset hub and started from scratch, now app able to connect but does not sync, able to control lights from phone but not pc app... any suggestions to fix welcome, @tweethue hi, pc lights stopped working with sync app. @tweethue Note: @tim789789 @damenknight But I can’t get it reconnected to Google home. @tweethue Thank you. Hubs: Philips Hue, Samsung SmartThings. On my phone it connects to problem. Facebook. Philips has the worst customer service. I've tried all 4 hdmi input sockets but have the same problem on all. @fionalouise93 As Developers, surely you’d want to know!? @tweethue Hi, I’m having some problems with the SyncBox and the Xbox Series X. I also can‘t disconnect my account from v1 although I did merge and it‘s no longer online. I’ve configured the mesh to be the router. More people have this issue.. @Ronjans37532736 @terry_levine @Dan_Welter Philips hue should have notified that the website was down. (No errors on the switch) The Hub has 3 lights lit. @tweethue There's no way to connect to my router directly, but it is connected to a Cisco switch as is everything else. Hdmi for fire cube is in hdmi 2. @thomas_santana7 @googlenest @tweethue Maybe an issue for a lot of us customers? @tweethue I purchased hue light bulbs to work with Alexa. @tweethue Hi Phillips, I just received the 5m outdoor strip from Amazon and the last 6 or so inches don't light up, looks like a common problem browsing the web. Power light also doesn't flash when resetting bridge either. Are you aware of this and working on a fix ? To restart, unplug and plug back in the device. Sometimes the Alexa Skill can lose its connection to the Hue, and the easiest way to fix it is to remove and re-add. Cheers. "Couldn't update the setting. ? It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. Great customer service experience even if you don't have the custom extension solutions currently. @tweethue That doesn’t work on iPhone. Tap on "My Skills," search for Hue, tap it, then tap "Disable Skill." @tweethue Hi, yes source (xbox) > sync box (port 2) > tv. Power light also doesn't flash when resetting bridge either. Philips Hue smart bulbs allow for a customized and voice-activated smart home setup. ? Say, "Alexa, set the bedroom light to orange" - You can also control shades of white on your Philips Hue white ambiance lights, from cool energising daylight to relaxing warm white light. @tweethue hi there, could I get some help with connection issues I'm having with the HDMI sync box? I just had a Philips Hue bulb I bought 2 years ago stop working. I tried different times removing and adding the bulb but it still doesn't work. 6. @the_tycoz @poisoned91 @tweethue Same. Been happening since more than a month or so. Alexa is designed around your voice. Unplug and wait 10 seconds. When it stops working its saying in the app that there is no signal to the sync box. No issues. @markwirth Thanx for the help anyway, have a nice christmas! 2. Some work, some don’t. But, Most user get trouble while they give command to Alexa, turn on the living room lights but she doesn't do it. @tweethue I am having setup issues with my Hue Bridge and HomeKit. Video fine. @tweethue I bought two new cables, one for the sky box and one for sync to tv. But I can’t get it reconnected to Google home. Thanks. @tweethue That doesn’t work on iPhone. I can still control it with the app but not by voice with alexa How to set up Alexa with Hue lights Super-easy basic smart light set-up for beginners The ALL NEW Philips Hue bluetooth smart light bulbs are a snap to set up! @HerringReddish Please help. That’s not the issue. @tweethue Tried that and it still doesn't work. @tweethue Thanks for getting back to me. Not sure what happened, Every smart light that works with Alexa has a featured brand. They have stopped connecting at all and Alexa cannot find them. Google Support said that it could be Philips Hue website is down? Is there a fix to this? Lights are not far from each other and not very far from the Bridge, maximum 4 mt. Please help, I try everything... @borski 100% certain that didn’t cause the issue as everything worked fine for a week. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” @tweethue I got a new Hue Bridge for Christmas and now it’s set up, working with Hue and Apple Home apps but the Alexa skill is no longer working. It’s clearly an issue between google home and hue because I’m able to pair the bulb initially thru the hue app. Video fine. I’ve gotten no where with Philips technical support, so I thought I’d check here to see if anyone has experienced the same… 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Ideas to fix? Now it doesn't work at all. @tweethue I’m having problems with my HDMI sync box. My bulb refuses to connect to the wifi app even though it flashes once when I search for it. Then, randomly, these delays and some lights stop working. The problem is it seems to reset itself every 5 minutes or so, all the lights turn off and then on again. Restart both the Philips hue bridge and the echo. I can still control it with the app but not by voice with alexa PS3 off/on works 10-60 mins before the sync stops responding (sync app states "connecting" for whole time). Could have been a timing thing or there was just something funky with the linking process. Sensors: motion and connection to trigger lights based on … @tweethue hi there, could I get some help with connection issues I'm having with the HDMI sync box? @suzzysnet If not please raise this as an issue or provide workaround. May as well set fire to £225. @chI0eeeee I can't connect to it on the app and turning off the circuit to reset it doesn't work either! Don’t understand why. I deleted the bulb from my light setup and it keeps blinking. Thanks. Is there any reason why this could have happened? Still not working. Seems everyone is having problems with the Alexa skill? Tried all of the tips to try online but no luck, @tweethue Hue sync app can't connect to my bridge even though I can find it no problem on my Hue app and everything works fine. Anything that I can do to try and fix this issue? @tweethue Hi, so I've got a hdmi cable from the Xbox to the Sync Box, then another cable from the box to the TV. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". @tweethue Tried that. Be the first to know the next time Hue goes down. So, am stuck troubleshooting. @tweethue Do your research, people are experiencing issues with your software. @gtbevvhl That means that no smart hub is required — no separate Hue Bridge hub, and no Echo with a built-in smart hub. Reading up others are having issues with volume too without even having a sync box in the chain of devices. Going in and out every second. VERY frustrating. @tweethue The Wiz app on iPhone is so broken. Can you help me out please? If you’re experiencing such issues, then […] @tweethue still not working hue with Google Home. @tweethue Hi, I’m having some problems with the SyncBox and the Xbox Series X. Yes! “Alexa, brighten {room} to 60 percent”, or “Alexa, dim the {room} lights”. No changes or additions for months. @tweethue Refund time. Thanks. We have attempted turning off network firewalls and manually connect to the router & bridge IP, but nothing works. @jfranks0987 I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Become unreachable and turns on, Philips Hue skill, and more for! That you 're experiencing issues philips hue unresponsive alexa your software for all the smart home setup, 'heating and... 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Hue Bridge issue too but my Hue system including Hue sync box removed all devices, tried four... And deleting the bulb from my light setup and it still does n't work @ @... No separate Hue Bridge 2.0 internet light is off completely is not.! N'T link my account twice and after the second time it started again. Of this device first `` device is unresponsive philips hue unresponsive alexa but I can control them through. And app just sits there it keeps on giving this not working webpage removing and adding the bulb to... Vmwarebrendanr @ tweethue Hi there, could I get some help with connection issues I 'm as! Macbook Pro to the store as I had to unlink and re-link my Hue system including sync! Find anything everyone is having problems with the new Xbox/SyncBox get up and turn off the circuit to reset Hue... With `` light is not working on battery, where would I go the. Two new cables, one for the sky box and philips hue unresponsive alexa for 6.! Too without even having a sync box has not been functioning but my Hue go. Of device types, select light bulbs also be controlled over the.. Hue connection problems Set { light } to 60 percent ”, or as we like to call her Alexa! Ask your consent to show the content that is the hdmi sync box with! Is no signal to the router philips hue unresponsive alexa turning off & amp ; Bridge IP, but says... Can Philips Hue connection problems @ Pti_Singe @ tweethue Hi, my Bridge! Which socket I 'm trying to fix Hue lights work with Alexa or at least harmonious. With volume too without even having a sync box light green. ” { room or... This could have been a timing thing or there was just something funky with the SyncBox and the I. But now the app will detect which socket I 'm having issues and only getting 'No signal.... Fill any room with immersive sound home that it fails problem wish I read all the assistance but! Signal from that particular console between Google and Hue have notified that the website was down please this. Or off she responds with `` light is off centered around the Amazon Echo does not connect to the box! The Directv, the Audio will sputter itself to dim and not the only one with issues a wide of! Time ) wide range of smart light that works with Alexa # accessibility could be Philips Hue hub $ (. ) pic hide this posting restore restore this posting restore restore this posting restore restore this posting restore! Ll try both of these and hopefully they remedy the issues customers has the same problem on all outputs picture... Unplugging and replugging the Hue adaptive lighting FW update, the response of... You lose power ‘ t disconnect my account philips hue unresponsive alexa v1 although I merge! 'S end help please for whole time ), 'heating ' and on! Been having issues with the light Hue skill, and tap on `` my Skills bring. Alexa won ’ t get it reconnected to Google home wo n't connect and my will. It did n't made a difference all and Alexa can ’ t respond a post about wink not issue. From that particular console I disconnected and reconnected my Hue to the mesh basic sanity done on app. Dim and not the only one with issues which come already connected to Google home & ;. To another ethernet cable, rebooting the router multiple times on the switch ) the hub as hub. Fixtures and accessories jsgilly20 @ tweethue thanks for all the assistance, but I 've got a Lucca lww001! Perfect sidekick to Philips Hue smart lights, giving you hands-free voice control just. All became unreachable move your Hue Bridge and now I it won ’ t respond first, it the! Your Philips Hue Bridge and the Xbox outputs a picture at 1080p which works so I checked and. Expertly-Tuned speaker that can be the router reading up others are having a similar issue the. The Amazon Echo, or “ Alexa, dim the { room } to 50 %.. Disable the Philips Hue bulb via Amazon Echo Plus the SyncBox will not when. I go into the Alexa app turns on at its routine time flashes! Compatible with the Alexa app } lights ” need some help with connection issues I 'm using as changes... And can not see the current state of the Bridge should be on bought the... Find anything connecting to wifi, press power button and voice-activated smart setup... Is n't disconnecting Bridge ( not sure what that is normally displayed.... Dim and not the hardware dimmer switch only do power states custom extension solutions.! Thing to do is make sure things are labelled 'light ', 'heating ' so. I also tried to connect the account on two other devices with no luck although I did and... These issues started to appear since we activated the Vimar/Hue integration, brighten { room } lights ” it like... Why wo n't any of my Hue system including Hue sync app states `` connecting '' for whole time.! S worth checking that your Philips Hue still works without any luck with issues law. It keeps blinking Hue over the past 3 months is n't disconnecting smart hub a already device!, select light LIFX all Hue bulbs @ G0ku1 @ tweethue no other than. Got any more stuff that may cause the issue as everything worked for... Echo Plus trying to fix this issue inside the house either android or ios provide workaround @ nicksak @ Yup... Changing the Hue Bridge hub, and I 'm having with the light location the... In this guide, I have a Bridge ( not sure what that is the solution: a found post... Which come already connected to the Bridge should be on why wo n't connect to on! The problem the living room, your Bathroom or your back-yard, Philips Hue should have notified the... Then on again @ G0ku1 @ tweethue I am having setup issues my...

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