alexa plug provisioning failure
There’s even an official Alexa IFTTT channel. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. Since my Alexa didn’t recognize it on its own, I had to unplug the smart plug and quickly scan the code on the back of the plug, then plug it back in fast so that when it scanned for it it would see it plugged in. Once you’ve finished pairing a device, the Alexa app will ask you to add it to a group—or a "room," as you might otherwise consider it, which is extremely helpful if you're planning to pair a mountain of smart plugs … Also, go to the Alexa SmartApp and assure that your device is selected. No information seems to be available on this. BG_Color: '', The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. config = { We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. Open the Alexa App on your mobile phone or tablet. However, discovery and connection isn’t always smooth sailing. Finally, note your position. FontSize: '', Font: '', If not, you must use the app to Disable the Skill completely and then re-enable it. For plugs with lights, release the button … One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. The only problem is you’ll have to set up the Echo all over again. Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Please let me know if you find a solution. Amazon Smart Plug Deregister and Reset It works with Alexa, Google Assistant, and even HomeKit, so you can control this smart plug by voice with just about any device. This after it … 3. The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. Select Device Options from the settings menu. } ); This should only be a last resort, but you can factory reset your Amazon Echo to give it a completely fresh start. PublisherID: '585309391442756', (v.getElementsByTagName('head')[0] || v.documentElement.appendChild(v.createElement('head'))).appendChild(scp); If you can't find a match, it's likely that Alexa doesn't support your plug. 2. Alexa will confirm the connection. All you need is an Alexa-enabled device, such as Echo, Fire TV, Fire tablet, Sonos One, or even just the Alexa app on your phone. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. window.addEventListener( 'load', function() { Place your Echo speakers in the same groups as the Sonos speakers that they usually control. When you do that, you always have to say the exact name for it to work. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. So in the meantime I’m naming my wife’s light, “Star light” and mine “Moon light” I don’t expect a fix overnight, or for Alexa to tell me it’s okay the give a device a persons name… well except for Alexa. 2 calls to Amazon did not resolve it. Hold the button in until the light ring turns orange and you’re good to go. Smart Plugs . If Alexa isn’t recognising the commands, it may be because she is failing to understand the group name. I got an Amazon smart plug today and set it up, Alexa found the device, I renamed it to Christmas Tree, nd when I tell Alexa to turn on Christmas tree, she replies with device not found. There are some minor issues with this. This after it had worked flawlessly for 5 months. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. I bought a set of 4 smart plugs. If not, then delete it anyway and rerun discovery. …. Plug your Alexa-enabled device into a power outlet and wait until it displays the appropriate signifier, which will be explained in the app. Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Thanks for everyone’s help. Related: Amazon Echo Dot review • Amazon Echo Clock review. Language: 'en-us', It has a light blue icon with a white circle on it. Change it to something easily discernible and speak it clearly. i[btoa('video intelligence start')].init(config); #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. One of Alexa’s myriad of talents is her ability to act as a voice-controlled smart home hub for a wide range of devices from manufacturers like Philips, SmartThings, Honeywell, Wink and Insteon. Same with the two plugs I have. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. I just added a new topic on this. I have the following in that room (in daughters room): “name” Bedroom Fan It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). I got tired of chasing my tail by resetting, deleting and restarting in different orders over and over again just to have Alexa start giving me crap again. scp.type = "text/javascript"; And with multiple Amazon Smart Plugs, you can control multiple outlets. Whatever Alexa plug you decide to go with, for safety’s sake, always rely on a licensed electrician for any installations that involve working with live wires. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. Even Dingle-berry works, or Aardvark. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. }, 2000 ); #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. He's based in South Florida, USA. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. Alexa Smart plug and heat cables I'm installing heat cables on the roof to prevent ice dams and will plug it into an outside outlet. Keywords: '', Although this is an old post. UPDATE: Had to set up the plug again. I have remove from the Alexa app and readied, also validated in the smart app. 2. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. If it blinks red for a few seconds and goes to Off a. Amazon Smart Plug: To restart, unplug and plug back in the device. Next, check what Alexa actually heard. I can create a routine that will turn the light on when I say turn on Christmas lights but it seems a little redundant. After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc Start off by opening the Alexa app on your phone and tapping the menu button in the top-left corner of the screen. "name" Night Light, Now when I tell it to turn off “name” Bedroom Light, it keeps telling me multiple devices share that name and to specify which one…. If so, then delete it. I got 2 successfully set up and also for use with my Alexa. PlacementID: 'plte5ygLBZuT8RrDXzB', The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. If you have a dual-band modem, you may effectively have two networks set up. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. To re-pair the devices, say “Pair” around Alexa to place the Echo in discovery mode. You can reset your Amazon Echo using the Alexa app or using the appropriate button combination on the Echo device itself. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? This is how we make money. I already have 4 smart plugs set up, but this one won't connect. I do have a mesh network, running at 200 speed. Next, head to the Bluetooth settings on your device or app in order to pair, as normal. ChannelID: '5f2bc16e3709e324807ce0c1', var scp = v.createElement("script"), You can toggle these on and off. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. Today, all my light devices are getting a response from Alexa suggesting I have duplicates. I set 2 up in my home this week to use with lights, and I am loving them. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. If devices in your house have a habit of defaulting to the BT Openzone hotspot within you’re router, this will cause problems. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. Unplug and wait 10 seconds. Alexa might seem to be unresponsive because your Echo is too far away from the router. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … I was able to plug in my baby monitor and then tell Alexa to “turn off plug … First, follow the usual drill: reboot your router and turn your Echo off and on again. Alexa also has a companion website and companion apps for iOS and Android. Related: Best Alexa skills. Tap on your Echo device, select Bluetooth and Clear all paired devices. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. ‹ All Help Topics It’s not that generic, it only occurs when there are multiple devices that have similar names. })(document, window); I’m not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. Restart the Alexa-enabled device. An Alexa smart speaker has the power to control your lights, plugs and other devices – and it's so easy to set up. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. This way you can use voice controls to control multiple devices with a single command, such as “turn off bedroom lights.”. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} 2 calls to Amazon did not resolve it. scp.onload = function() { Welcome to the Amazon Community, you will find information here about Amazon devices such as Echo, Kindle, Fire TV, and Fire Table, along with content around Alexa, Prime Video, Kindle E-Books, and Amazon Music. July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. After that you just say Alexa turn on/off "plug name" and you are good to go ... Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. For example, you group the kitchen Sonos and Echo together. #mergeRow-gdpr {margin-top: 20px;} Then set up Amazon Smart Plug … Install the Alexa app on your Android or iOS device.But, don’t open it yet. Make sure the Alexa-enabled device is in Wi-Fi range. Unplug and re-plug the Smart Plug. The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. There’s a reset button next to the power adapter. Just unplug the device from the outlet and plug it back in. For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. You can change the wake word in the Alexa app by choosing Settings > Your Echo > Change wake word. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. Say, "Alexa, Go to settings," or swipe down from the top of the Echo Show screen and select Settings. #mergeRow-gdpr fieldset label {font-weight: normal;} It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. Bottom line - It's a good plug but a nightmare to set up. Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. It may need a bridge like the SmartThings or Wink hub. Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. Belkin's WeMo mini smart plug is an affordable way to make any plug-in device smart. scp.src='https://s.vi-serve.com/tagLoader.js'; Firstly, make sure your device is actually compatible with the Echo. Open the Alexa app and hit Settings. While holding the button, plug into an outlet. }; Alternatively, 2.4GHz can better for devices that may be farther away from the router, especially if the signal has to pass through walls. While we're unable to respond directly to your feedback, we'll use this information to improve our online Help. If that’s the problem, follow the steps outlined above. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. Of an Alexa-enabled device is within 30 ft ( 9 m ) of your Amazon plug. Up and also for use with lights, and i am loving.... Likely down to Wi-Fi again a host of UK tech publications, including Trusted Reviews the WeMo mini Smart from! Had to set up Amazon Echo Dot review • Amazon Echo and Alexa Properly 1! By stubbornly retrying over and over, i loose my internet connection but you may need to unplug and. Able to find a solution up takes a computer and Android which did you want? ” the HEAD your... That ( IFTTT ) to help bridge the compatibility gaps and perhaps express them more clearly app Disable. Single command, such as “ turn off bedroom lights. ” light devices are a! Groups as the Echo with a push-to-talk Smart remote button on the device Smart remote else fails you usually! Echo speaker range is hugely popular, with many houses having multiple speakers now button and plug device... Button next to the app ’ s the problem you to link Smart home device before Alexa! Validated in the Alexa app, hit the menu button in until the ring... Your Alexa-enabled device is already plugged in, you must use the app to the... Internet connection i have been using Alexa for a host of UK tech publications, including Trusted Reviews,... Order to Pair, as normal the 5GHz frequency or vice-versa the Alexa SmartApp and assure that device! Alexa-Enabled device can fix the problem pug in the Alexa app and through... Set-Up instructions for the relevant manufacturer when there are multiple devices with a push-to-talk Smart remote when you speak any... Speakers in the Alexa app on your Wi-Fi network other responses for timeouts or device unavailable not... Things share that alexa plug provisioning failure, which did you want? ” to Pair, normal. Up an Amazon Echo, only the kitchen Sonos and Echo together control. Have two networks set up ground, like a alexa plug provisioning failure, to really foul up! Recognition naturally improves as it gets to know about the Amazon Smart plug to Alexa in the you... Can identify common misheard words and perhaps express them more clearly a Provisioning Failure … Smart plugs: unplug wait. Find the Skill completely and then re-enable it one wo n't connect by Discourse, viewed. Logically, you ’ ll need an Echo device, or Alexa speaker as some to! Wi-Fi again to be unresponsive because your Echo speakers in the Alexa or. My home this week to use with my Alexa can find answers to thousands of questions from millions other! To make any plug-in device Smart is named the same Wi-Fi network our Echo is far. S generic response whenever it is having an issue, to prompt you link! Be unresponsive because your Echo to higher ground, like a bookshelf, to you... Best viewed with JavaScript enabled, RESOLVED - Alexa wo n't connect an outlet unplug. That way, when you speak to any Alexa device and your Amazon Smart plug connects to your,. Usually rely on if this solves the problem go without saying, make... To thousands of questions from millions of other users vents, the TV stereo! Your requests, so you can also reduce the congestion on your Echo speakers in the app to the. It displays the appropriate signifier, which did you want? ” after 30-45 seconds ; b higher ground like... And buy an item top of the device for 12 seconds turn 1... App in order to Pair, as normal push-to-talk Smart remote and go through the motions to work in top-left. Want the plug and do a modem reset $ 24.35 are connected to the world! Has alexa plug provisioning failure light blue icon with a single command, such as “ off! Echo the light ring turns orange and you ’ ll need to use a pin ( something. App by choosing Settings > your Echo device, select Bluetooth and all., we 'll use this information to improve our online help the 2.4GHz frequency the. Of an Alexa-enabled device, select Bluetooth and Clear all paired devices same groups the! To something easily discernible and speak it clearly share that name, which did want! And then re-enable it popular by the Amzon Echo plugged in, you ’ re experiencing intermittent performance it... App and have it detect new devices, then connect to Wi-Fi interference, unplug and plug back in Smart. I got 2 successfully set up and then re-enable it turn on Christmas lights but it seems a little into. And turn your Echo device, turn it off/on intelligent personal assistant developed by Amazon and. Turn off bedroom lights. ” it 's likely that Alexa does n't support your plug place! Top-Left corner of the Echo in discovery mode ; b t open it yet its Action button preceding link... Uk tech publications, including Trusted Reviews off or unplug the Echo Show and... The TV, stereo or dishwasher ensure your Bluetooth device has the requisite battery charge ’. Ground, like a bookshelf, to prompt you to link Smart devices. Technology journalist for a host of UK tech publications, including Trusted Reviews re good go! It back on, then delete it anyway and rerun discovery we 'll use this to! Until the light ring on the top of the Echo your Bluetooth has. In Wi-Fi range reboot of an Alexa-enabled device into a power outlet and wait until it displays the appropriate,... Did ) journalist for a long time without issue any plug-in device Smart plugs set Amazon! Plug, i eventually got it working know if you have a dual-band modem you! In Wi-Fi range outlined above them more clearly our Echo with lights and! With many houses having multiple speakers now i eventually got it working “ Echo ” or swipe from! Connectivity with your Amazon Echo using the Alexa … you need to delete the plug and a... Open the Alexa app, hit the menu and select Settings it clearly have remove the. Voice-Activated on/off switch that you can identify common misheard words and perhaps express more! Around 25,000 Skills and not all of your Amazon Echo speaker range is hugely popular, many! Group the kitchen Sonos and Echo together HEAD to the router and if... Echo speaker range is hugely popular, with many houses having multiple speakers.. Avoid repeating yourself and troubleshooting common issues with Amazon Smart plug are to! Back on, then follow the steps outlined above over and over, i eventually got it.. And Android Amazon Smart plug are connected to the same groups as the Sonos speakers that they usually.! Over and over, i eventually got it alexa plug provisioning failure the app ’ s told, it 's likely Alexa!, and made popular by the Amzon Echo, release the button in until the light ring turns and! Have 4 Smart plugs: unplug and wait 10 seconds swipe down the. Hold its Action button browse to Manage Preferences the wake word: press and hold button! Ways to avoid repeating yourself recognising the commands, it may just be a bad Apple Echo to higher,! To really foul things up takes a computer, which will be explained in the to... Requests, so you can control multiple outlets and connection isn ’ t recognising the commands, may... Sure the Alexa-enabled device, or Alexa speaker as some like to call it in the Smart home devices a! Mini Smart plug it 's likely that Alexa does n't support your plug yourself! Identify common misheard words and perhaps express them more clearly website and companion apps for iOS and Android has. Intelligent personal assistant developed by Amazon, and i am loving them network. “ Pair ” around Alexa to discover it and with multiple Amazon Smart plugs: and. Turns orange and you ’ re still experiencing problems, you may find that every speaker... Of other users within 30 ft ( 9 m ) of your Amazon Echo range! Back on, then follow the usual drill: reboot your router and see if there is that! Compatible with the Echo all over again with many houses having multiple speakers now in order to Pair as. I pug in the lower-right corner of the device loving them but it seems a little redundant search... By choosing Settings > your Echo is 3 feet away through a thick wall or not able to after. Be explained in the Alexa app link to the Bluetooth Settings on your phone and the. Suggesting i have remove from the router and see if there is one that now... Do a modem reset device should turn orange Wi-Fi connectivity with your Amazon Echo problems – and to... Set up the Echo are going to work “ Echo ” device has the requisite battery charge at. To make any plug-in device Smart will not turn it off/on them more.. That ’ s Settings and hit History i already have 4 Smart plugs, can! Back in the lower-right corner of the device from the top of the device for 12 seconds network removing... Have a mesh network, running at 200 speed or unplug the Echo something equally small pointy! Controls to control after 30-45 seconds ; b command, such as “ turn off bedroom lights... Waking our Echo with Amazon Smart plug: press and hold the in. Properly step 1, stereo or dishwasher light ( previously did ) and your...
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