Check if you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. Gosund WiFi Smart Plug Guide – Troubleshooting. I’m sorry, just go to your Alexa app, add device, choose the switch or smart plugs and then choose tuya as the brand, then cofirm your device with your phone number and password. When you connect your Gosund Mini Smart Plug to Alexa, you get many more features than when you just connect the plug to the Gosund app. Why is no neutral a problem for smart switches? Tuya is working so use that option to confirm your device. After physically installing the Gosund Smart Plug in your desired outlet, you use one of Gosund’s recommended apps to connect to the smart plug. That means there needs to be power running through R1 at all times. However, you run into a problem when you have a smart switch. R1 represents the load required to power the smart switch. Indeed you get the ability to turn the plug on and off with voice commands if you also have an Alexa speaker. After a while, switch parts will wear out. Gosund WiFi smart plugs are pretty stable and don’t usually act up, but if you do run into some issues, you can easily troubleshoot it by following the setup guide. In the diagrams below, the dotted rectangle represents a smart switch. Smart Life app stopped working after installing the Panoramic gateway from Cox, although the plugs are programmed with timer settings they continued to work on the timer only. For that price, you aren’t compromising much. Compatibility. Popular options such as the Wemo Smart Light Switch ($40) or the Kasa Smart Light Switch ($35) can add up when replacing a house full of units. You can use Gosund as a remote-controlled switch, allowing you to turn things off via an app, Google Assistant, or Alexa. Have run the “connect new device” wizard a dozen times with no joy Tried searching for the specific device with the same results. Many times, the only solution to your wiring problem is completely replacing a switch. Gosund strengths. Firstly, you need to know that the Samsung Smart Switch cannot work smoothly on all Android phones and iPhones. This app requires Android 4.0 or later OS for wireless transfer. Replace a Switch. If you want to change the Wi-Fi network your Smart Plug is currently connected to or reconnect your Smart Plug to your Wi-Fi network, follow these instructions below: Open C by GE app; Go to your Plug Device Details page by tapping on the device in the app; Tap edit (for iOS) or the three dots (for Android) in the top right corner. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. You can also reach customer service with questions at [email protected]. Samsung Smart Switch Not Working - Common Problems & Solutions #1. After all, switches are just like all mechanical parts in that they break down and stop functioning. So when the Gosund Smart Light Switch started gaining buzz at just $20, I was intrigued. The problem has been that smart light switches are pricey. From there, you can add the app as an Alexa Skill. Setting up a v2 hub for the first time and all was going well, the first of the three smart outlets (Smart things brand) worked well but the next two just will not connect for some reason. Your device will work either under gosund or tuya. Therefore, you’ll need to take out the old switch, and put in the new one. Recently upgraded to Cox Panoramic 2.4ghz / 5 ghz. To resolve the app issue I added 2.4ghz Netgear extender with a … And once you’ve connected the app with Alexa, you can turn on or off any device connected to the smart plug using Alexa and your Amazon Echo products. Like all mechanical parts in that they break down and stop functioning Problems & #. 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