What problems are you having? Latest firmware applied. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. It's definitely my sound bar as through a home cinema amp setup it is nice and loud. After reading the recent review on What-Hifi I contacted Amazon for a return. Any tips on how to resolve? Sony tv 65SD85/HT-RT5 problem??? newspapers, tablecloths, curtains, etc. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Re: HT-RT5 low volume problems I purchased my HT-RT5 yesterday, only to find the same issues as everyone else one I had setup, but....appear to have fixed the issues: HDMI - for me the issue seems to be mostly around using the ARC HDMI port in my Sony Bravia KDL … Any tips on how to resolve? Real shame! Low volume on Sky+ only? Re: HT-RT5 low volume problems Sony support asked me to perform a reset & other checks but still not very loud through sky. Sony support asked me to perform a reset & other checks but still not very loud through sky. This unit was a UK one. Have you tried E4 or Film4HD? Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Surely a firmware update can sort this. I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. My problem exists on both SKY+HD and LG bluray player. My problem exists on both SKY+HD and LG bluray player. Any tips on how to resolve? Turned the tv back on later and found that the tv remote will no longer operate the soundbar. I know when the soundbar is on max for a blu Ray it's stupidly loud but turning the sky volume up is loud but not loud enough you can't talk to someone. Strange it is fine on Bluetooth but lacks any grunt with the other inputs. Any tips on how to resolve? Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . I have tried every setting, bravia sync,optical, HDMI leads etc, … They also make the HT-RT5 a clunky system; you might as well opt for a full 5.1 speaker package if you have enough space for … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. I see a couple of other threads reporting the same problem, typically in the US. The reviews on Amazon are starting to appear with other people with this same problem. Surely a firmware update required? They have scalar ex to their senior support guys. I have tried every setting, bravia sync,optical, HDMI leads etc, and still no joy. Have you tried E4 or Film4HD? Same problem here. Surely a firmware update required? Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. consult your nearest Sony dealer. Same problem here. Page 25: Troubleshooting The system does not turn off even repairs. Yüksek Çözünürlüklü Ses özellikli HT-NT5 Wi-Fi® sound bar sayesinde daha net sesle TV izleyin ve müzik dinleyin. Latest firmware applied. Even connecting to the tv and then playing through the … If the volume is set to low volume on the SKY HD box, it will also output low volume from HDMI and Optical outputs….hence it gives the effect that sound bar volume output is low, even when set to maximum. Mine is fine now that I understand why it happens. Latest firmware applied. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. my low volume is for any source via HDMI or optical. Check the setting of “HDMI>” – “TVSTB” (page 18). HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Low volume on Sky+ only? What problems are you having? Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Sony support asked me to perform a reset & other checks but still not very loud through sky. I'll give a two weeks then return the unit to Amazon. if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! Latest firmware applied. Latest firmware applied. It's definitely my sound bar as through a home cinema amp setup it is nice and loud. Sounds like you are having the same problem as me although only the Sky HD box has low volume. After reading the recent review on What-Hifi I contacted Amazon for a return. Any tips on how to resolve? I'm waiting for Sony to get back in touch with me but been 2 days so far with no feedback yet. If I use the laptop spdif to optical, the sound is twice as loud. Strange it is fine on Bluetooth but lacks any grunt with the other inputs. if I was you I would phone them and log a call as well as from their impression they hadn't heard of this issue before! Latest firmware applied. Even connecting to the tv and then playing through the sound bar it isn't loud when turning to max. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. I see a couple of other threads reporting the same problem, typically in the US. If you have any question or problem concerning your system, please consult your nearest Sony dealer. HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Turned the tv back on later and found that the tv remote will no longer operate the soundbar. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Latest firmware applied. Everything else is nice and loud. Sony Support Sound Bars & Home Theater Systems HT-RT5 5.1ch Home Cinema System with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH111J , RMT-AH111B , RMT-AH111E , RMT-AH111U , SA-RT5 , SA-SLRT5 , SA-SRRT5 , SA-WRT5 Page 1 Home Theatre System Operating Instructions HT-RT5...; Page 2 EU directives. Read honest and unbiased product reviews from our users. Still waiting for Sony to respond to me. Should any problem persist, when the TV is turned off. Mine is fine now that I understand why it happens. There is no fix, maybe a firmware update will help in the future but who knows. Real shame! Volume via Bluetooth is fine and when at max is significantly higher than output via HDMI or optical. Up until yesterday all was working well, using my tv remote as my sound control with my HT-RT5. Even connecting to the tv and then playing through the … It has been suggested that you increase the volume on the individual device itself and then control the volume via the HT-RT5. Through the HDMI connection it's not that loud. Latest firmware applied. Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. Buy Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC): Sound Bars - Amazon.com FREE DELIVERY possible on eligible purchases Would be great if you could share the response from Sony when you eventually get one. my low volume is for any source via HDMI or optical. Through the HDMI connection it's not that loud. they said that blu Ray sound would be better, which is obvious, but that doesn't explain why sky HD is louder rough the TV speakers than the soundbar so shot that logic down. Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. topic Sony tv 65SD85/HT-RT5 problem??? Surely a firmware update can sort this. When will this issue be resolved? Find helpful customer reviews and review ratings for Sony HT-RT5 Soundbar with 2 Wireless Rear Speakers (550 W, S-Master HX, Clear Audio Plus, Dolby TrueHD, DTS-HD, Bluetooth, Wi-Fi and NFC) at Amazon.com. Can you please ensure 'Night' mode is switched OFF? Can you wxplain more, what do you mean by 'now I understand why it happens' I still have no idea how to fix this problem . This unit was a UK one. Duvara monte edilebilen bu sound bar ile yer kazanırken ses deneyimini zirveye taşıyın. I'll give a two weeks then return the unit to Amazon. HT-RT5 low volume problems Recently purchased, when connected via either optical or hdmi arc, the volume is just too low even when at max. 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