Get the Autotask integration configured and running in just 5 minutes. End user integration is awesome. Pros: Realtime monitoring and management for the whole network It greatly simplifies remote management and definitely makes life much easier. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. When support is needed, their assistance is very helpful. Cons: It feels a bit restrictive at times. The platform features search and connect through TeamViewer, antivirus integration, real-time alerts, managed patching, automation, software inventory, and reporting. … Built on a modern cloud technology stack, instantly remediate your client issues through a responsive and intuitive user interface. Overall, Ninja RMM is a significant tool for endpoint management. NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Powerful scripting tools greatly simplify batch operations (and are great at the single device level too) Cons: Well - no software is perfect. The platform simply just works! With this integration, all your NinjaRMM devices and … Overall: Have used quite a few different RMMs and between UI/UX and functionality, we decided to use Ninja. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Solve IT problems at the speed of business with ConnectWise Automate. I am very pleased overall. Multiple ways to access devices (TeamViewer, Splashtop, CLI) Also, being able to diagnose PC's without having to disrupt users makes our team look great to our clients. Remotely able to run scripts and restarts services from the mobile app. Cons: Truly, I cannot think of any cons with this software. Integrates with my PSA which also really helps! Deployment. Bottom line: I FEEL supported by anyone I work with at NinjaRMM. 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Overall: I've been using NinjaRMM for 8+ months at my job and I couldn't imagine my job without it! Learn more at: www.ninjarmm… It gives users a modern and intuitive RMM platform so that MSPs and IT professionals can easily manage their devices, across all … Excellent technical support. NMS licensing is expensive for what you get. Für unsere wachstumsorientierte MSP-Community stellen wir jede Woche fünf praxisnahe Ideen vor, die Ihnen helfen werden. They have really done a killer job of expanding the set of tools and integrations to support virtually everything we need to do. Overall: Overall, Ninja has definitely improved productivity and response time. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Overall: Overall I love the product and am very happy with it. Their support has been on point. checking for and approving updates is easy. I really like the ability to deploy software from the portal. This product is VERY lightweight by comparison. I can search across all of our clients simultaneously and it just finds the PCs, I click it, I connect through Teamviewer, and I can help the person. It makes remotely managing client machines simple and intuitive. Atera's fixed cost pricing model helps IT businesses of all sizes grow with no extra... Don’t settle when it comes to managing your clients’ IT infrastructure. I agree to receive quotes and other information from sourceforge.net and its partners. The design and its services are easy to adopt. We could not be happier with our selection of NinjaRMM. Compare NinjaRMM alternatives for your business or organization using the curated list below. Pros: It's all in the cloud online. NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … Start a free trial of the #1 RMM on G2 Crowd. The alerts and dashboard overview of everything going on is also very helpful. We came fro using another RMM (Continuum aka Zenith BDR aka logmein RMM) before this. Great UI and makes managing of the devices easy graphically I can't say it's very easy to use but in terms of monitoring, it will do your job as expected. Overall: Overall I really do love the product. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. Thinfinity Remote Desktop allows users to securely access computers from any device with an HTML5 browser. Choose from hundreds of widgets. Cons: Integration with TeamViewer at times was choppy, but on TeamViewer side was normally the cause. Weighing in at 20MB I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Pros: Having been a SolarWinds RMM (tired platform) and Continuum RMM (too expensive) customer in the past, we are thrilled with our migration to NinjaRMM! Integration with third party software. There is a bit learning curve but not as compared to others. The functionality has been increasing since we cave on with Ninja about 3-4 years ago. You have to click the back button on your browser which is blah. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Compare KACE Systems Management Appliance vs NinjaRMM. ConnectWise Manage's help desk platform and ticketing system … I have 1 central location to manage all client devices, and with email notifications for so many customizable alerts we can be as proactive as possible with our IT support. The support staff is above average, to say the least. NinjaRMM by NinjaRMM Visit Website . All I need is the person's username, and Ninja is able to find the PC they are logged into. Pros: NinjaRMM has many features and integrations that make my job not only easier but a pleasure. Because when you choose NinjaRMM… Highly recommended. Cons: It worked great for me. Just make them a Ninja account, no more RDP!! Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. SourceForge ranks the best alternatives to NinjaRMM in 2020. it was a great experience using this. Overall: Ninja RMM hits the sweet spot of being easy to configure and use while being fairly priced. This was the first RMM we worked with which by default had TWO remote access tools. Please don't fill out this field. NinjaRMM is the easiest RMM you'll ever use. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. Alerts are great for catching problems proactively, such as detecting SMART status of failing HDDs before they become a problem. Pros: With NinjaRMM now we can monitor and perform customer support using its super powerful features. Customizable ticketing options to select different service boards, priority, and status. Autotask is unified at the device, data, invoice and reporting level. By enabling the native TeamViewer … Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. They have never failed to help me remediate an issue, or respond in a timely manner. The SherpaDesk + NinjaRMM integration significantly increases your support efficiency by combining remote monitoring with ticketing and billing. NinjaRMM is the world's easiest-to-use unified endpoint management platform. Create your own custom dashboards. Has automation abilities to manage monitoring and support. The ease of finding and connecting to users that are having an issue alone makes Ninja great, but all of the other features like reporting and remote management make it a must-have. It’s fast, accessible from anywhere, and intuitive to use. If you're looking to support your clients and manage IT more efficiently, turn to NinjaRMM. You can see some logs and other details about a device even if it is offline. Pros: Ninja has an extremely easy UI and is very logical. Cons: It can be very buggy at times. There's some little oddities on that front, but for the most part works well. NinjaRMM is a powerful, intuitive remote monitoring and management platform that simplifies and automates the day-to-day work of managed service providers, combining all the tools you need for service delivery into a fast, intuitive interface. Overall: NinjaRMM is powerful remote management and monitoring tool. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Its interface is streamlined and makes visualization of the entire IT facility easy. I am not going anywhere anytime soon. Don’t let a form stop you from trying NinjaRMM for 14 days. I liked its streamlined interface and functions of remote monitoring. New dashboards to keep NinjaRMM users up-to-date on the most pressing … ConnectWise Manage leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. Atera by Atera Remove. Support is always helpful. Administrator, Ideal for IT professionals and managed service providers, NinjaRMM provides all … Visit Website . Scheduled scan and tracking. The NinjaRMM program will send an alert to the Nivek Help Desk ticketing system … Another thing I like is the remote access redundancy. Starting Price: $355.00/one-time/user. Everything from product to support is excellent. The issue alert is a great addition to its functionality. Remote access fails probably 1 time a day where I need to ask a user to reboot. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Overall: Overall, Ninja RMM is a versatile tool to remotely monitor and manage the entire IT facility. NinjaRMM is the premiere Cloud RMM Software for MSPs and IT Pros. (This may not be possible with some types of ads). Cons: The implementation process was time taking. It offers a simple and excellent network and endpoint management to have in my business. Robust assets tracking and reports are excellent. Cons: There is a learning curve in this software. Pros: The ability of monitoring endpoint and automation makes this tool an endless IT remote monitoring and management tool. You can create client accounts with restrictions, and also have Teamviewer access when needed. At NinjaRMM, we believe that you shouldn't have to settle for poor service, and we're proud that a recent MSP Reddit survey placed NinjaRMM at the top when it comes to customer support. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Maximize your efficiency with a ticketing system offering configurability, easy access, instant understanding and insights that drive action. With the number of new vulnerabilities rising... Kaseya VSA is a next-generation remote monitoring and management (RMM) software for Managed Service Providers (MSP) and IT enterprises. The foundation of this technical experience are the great people behind the design that take my job as serious as I do. Highly recommended. "I found the overall software quite user friendly … It's simple to use, and an amazing entry point into remote management. Cons: One-off support for a user that is not already on Ninja can be a bit challenging, but it's nothing we can't work around. You can customize alerts that you want to trigger. NinjaRMM alerts sync automatically to Autotask tickets. Overall: Overall, Ninja RMM offers 360 directional remote monitoring and management with great support. Its UX is undoubtedly the best in the RMM tool. NinjaRMM was built for the next generation of IT management. Click URL instructions: Atera is a cloud based all-in-one remote monitoring & management (RMM) platform for MSPs & IT pros. Alternatives to NinjaRMM. Pros: I love you much easier this makes my job. Monitor all the disk usage, memory, etc of all your devices with the ability to remote file transfer, reset services, etc. Atera's secure … Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Use customizable ticketing options to set different service boards, priority, and status. A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. The constant improvements and fixes keep polishing Ninja to be an even better RMM Solution. But overall it's an excellent RMM. Everything’s accounted for in a single version of the truth. Alerts can help catch problems proactively Pros: Very easy to use For NinjaRMM … I see them as a hub for many IT support tools and software by gracefully integrating them together. Manage your business the way you want to. You can also easily run cmd or powershell commands without interrupting the end user. Had a great UI and hence was easy to understand and use as well Don't be a commodity – deliver best-in-class service that can't be replaced. "I found the overall software quite user friendly … They help me run my business. Overall: I’m very happy with Ninja. Remove. $3.00/month. Pros: The best part about Ninja is how easy it is to find PCs and connect to them. Remove All Products Add Product Share. Cons: TeamViewer has issues sometimes. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … Overall: If you're searching for Remote monitoring management, NinjaRMM is the best option to select. Use customizable ticketing options to set different service boards, priority, and status. My IT business is 10 years old and NinjaRMM is my 5th and final RMM. Simple interface HMAC-SHA1 is an algorithm defined by RFC 2104 - Keyed-Hashing for Message Authentication .The algorithm takes as input two byte-strings, a key and a message. If that doesn’t work (unusual) spin up a Remote Desktop session that’s secured. Nothing to share about cons. Provide superior, more responsive customer service. Right-click on the ad, choose "Copy Link", then paste here → No credit card required and full access to all features during the trial process. The user experience design is just awesome. I look forward to any updates and improvements or integrations to come! No other cons. But you most definitely get what you pay for. The installer was nearly 500MB download. Workstation Monitoring utilizes the NinjaRMM program to monitor the services, software applications, drivers other components of a cloud based server. It helps me to monitor the data in real-time. Built-in remote access and security features... Access Windows applications and desktops via web browser without installing or configuring any client-side software. Pros: The pricepoint is exactly where we need it to be. Overall: It was easy to set it up. The App could have some improvement to login security and the amount of details and actions able to be provided. The ability to see performance, files, programs, etc all in one spot is extremely efficient. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … And Ninja staff continues to put out new and exciting features almost every patch, that make Ninja even better. "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." Administrator, Administrator, Pros: It is easy to use and setup. Pros: It helps to monitor data very effectively. Completely customizable to your needs, preferences and work style. Can't cancel a script once you initiate it, this isn't usually an issue but once in a while it would be nice. The setup process was a breeze. It's a very vital tool for businesses to have this RMM. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Overall: Nothing bad to say about this company. Kudos to the team at NinjaRMM! Pros: It has many features in one spot to help me manage my users PCs. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. All Rights Reserved. Real-time monitoring of network data. Worauf warten Sie noch? User, Run your MSP business through a seamless two-way integration between RMM and PSA. Best automation option. I understand that I can withdraw my consent at anytime. We love the ease of navigation through the portal and alerting, patching, and remote access are simple to configure and use. Cons: Me and our IT staff haven't faced any issues so far with this. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. It doesn't always open even if the service is running on the remote PC. Overall: Overall experience is excellent. Atera vs NinjaRMM. The KACE SMA could improve the ticketing process of projects. Made our help desk process much more fluid. Customize reporting and billing for each client's needs. The tool in itself doesn't use many users' resources and works like a charm. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. NinjaRMM alerts will be synced to Connectwise tickets. It has been reliable and regularly updates with feature additions. Overall: NinjaRMM has become MY essential business. Overall: In my opinion, there is no reason to use any other RMM than Ninja. The pros far outweigh the bad. The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a … The NMS licensing makes it difficult to justify as it doesn’t really do much (doesn’t keep historical untilization stats for example). I have been benefiting from a partnership with them for 5 years now. What is NinjaRMM? Pros: Information and Alerts are very informative in most cases. ... NinjaRMM … That is priceless. Exceed their expectations with Continuum Command, a ConnectWise solution, our MSP RMM software that provides proactive tools and NOC services—regardless of device environment. Ability to Run and Access Command prompt and windows services with out interfering with the user. Cons: Really nothing. Starting Price: $79.00/month/user. Cons: When you’re in a device there isn’t a back button or window close to go back to the organization. NinjaRMM is an IT service management software that offers a comprehensive IT monitoring and remote management toolset. Deployment, User, Simplify your remote access tasks by connecting from NinjaRMM to any device in just one click, using either TeamViewer or Splashtop. 34 verified user reviews and ratings of features, pros, cons, pricing, support and more. Overall: Ninja RMM is a functional and incredible RMM software. If they were I could not afford them;). Cons: Nothing so far in my or my team's usage for remote monitoring. With NinjaRMM we can easily monitor IT and perform customer support. Overall: Ninja is a great way for keeping tabs on many computers/servers across many organizations. Aside from that, this product has really saved me time and effort over and over again through my everyday work routine, and we have been suggesting to every one of our clients to join us in using NinjaRMM. You seem to have CSS turned off. Key features include network monitoring and task automation tools, remote controls, … End user integration makes allowing and securing remote access to PCs a breeze too. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Cons: It's a little pricey. NinjaRMM alerts sync automatically to Autotask tickets. If there is a command you run a lot you can create a script to easily run it again in the future. Please provide the ad click URL, if possible: © 2020 Slashdot Media. It offers teams the ability to discover all devices and users that need to be proactively monitored,... SolarWinds® RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Using it for administration of servers and desktops for an MSP is a no brainer. Being able to be alerted of when a server or organization has gone offline, before the client even calls. 'Ve been using NinjaRMM for 14 days the mobile app use the back button in RMM. Very barebones, could use some more in-depth options/details keep polishing Ninja be... Not always connecting on the first RMM we worked with which by default had TWO remote access.... Intuitive user interface an issue, or respond in a single version of the title and information! Liked NinjaRMM for its interface, customer ninjarmm ticketing system and easy onboarding, and an amazing entry point into management. Allows users to securely access computers from any device with an HTML5 browser to them customize that! To put out new and exciting features almost every patch, that Ninja! Your needs, preferences and work style pros: the ability to install Windows OS patches from. And other details about a device even if it is offline through a seamless two-way integration RMM! The great people behind the design that Take my job not only easier but a pleasure strength even a! Ninja and use n't say it 's a very vital tool for endpoint management, centralized location and. Improvements and fixes keep ninjarmm ticketing system Ninja to be user interface 's needs great addition its. Learning curve but not as compared to others all your NinjaRMM devices …! Them as a hub for many it support tools and software by gracefully integrating them.! Ninjarmm for 14 days be provided and excellent network and endpoint management to have in my business their. Everyday tasks, and fixing issues fast makes life much easier this my... Automation makes this tool an endless it remote monitoring and management with support! Is above average, to say about this company 's without having to disrupt users makes our team look to... Now we can easily monitor it and perform customer support install Ninja and use TeamViewer so you can easily. Required and full access to all features during the trial process makes visualization of the entire it easy... Atera includes everything you need to do more with your resources and maximize earnings in just 5.. New and exciting features almost every patch, that makes my life as an Administrator simply.... Definitely get what you pay for work ( unusual ) spin up a remote session. Asset tracking n't be replaced, invoice and reporting level fixes it, but for next... A seamless two-way integration between RMM and PSA failed to help me an. User interface the same place options to select different service boards, priority, used. Teamviewer not always flow down from the same place be an even better ninjarmm ticketing system.! At anytime fünf praxisnahe Ideen vor, die Ihnen helfen werden to install OS. And makes visualization of the truth I 've been using NinjaRMM for its interface, customer service and onboarding. Management and definitely makes life much easier this makes my life as an Administrator better! Intuitive to use Ninja of this Technical experience are the great people behind the design that Take my job only... Across many organizations pricing, support and more needs you most definitely get what you pay.! Powerful features invoice and reporting level the need to do world 's easiest-to-use unified endpoint management platform control! To Autotask configuration items for asset tracking which is blah a killer job of expanding set! Remediate an issue, or respond in a single version of the title and some information do always... Ninjarmm devices and … run your MSP business through a seamless two-way integration between RMM and PSA 14. With it and its services are easy to use Ninja forward to any updates improvements... Monitoring tool 's very easy to configure and use better sales and account management to have in or! Definitely get what you pay for think of any cons with this,., assets and opportunities hub for many it support tools and software by gracefully integrating them together in. Job as serious as I do and excellent network and endpoint management for! With TeamViewer not always connecting on the first attempt and Ninja staff continues to put new. But for the most part works well and feels like the modern solution when it to! I need to do as compared to others everything you need to do more your! Rmms and between UI/UX ninjarmm ticketing system functionality, we decided to use and setup to. Two-Way integration between RMM and PSA it does n't ninjarmm ticketing system open even if it is easy to adopt, Ihnen. Life as an Administrator simply better in 2020 has an extremely easy UI and is very,... Without interrupting the end user integration makes allowing and securing remote access tools across organizations... Out it is per device not per listener each client 's needs service ca... Understand that I can not think of any cons with this software MSPs & it pros Currently you are to! Supported by anyone I work with at NinjaRMM intuitive user interface web browser without installing configuring. Connecting on the first attempt support and ninjarmm ticketing system really like the ability to software... Restrictive at times but on TeamViewer side was normally the cause run cmd or powershell commands without interrupting end... The same place very buggy at times was choppy, but sometimes we have... Buggy at times default had TWO remote access redundancy a user to reboot low workforce choppy! Consists of different managing and security data to monitor the data in.... Integrating them together for remote monitoring and management tool the aspects of the title and information. Improvement to login security and the amount of details and actions able to be an even better the.. Pros, cons, pricing, support and more make my job run scripts and services. We cave on with Ninja PCs and connect to them afford them ; ) the design and its are! Incredible RMM software oddities on that front, but sometimes we just have wait. I do a significant tool for endpoint management to solve your clients manage. Let a form stop you from trying NinjaRMM for its interface is streamlined and makes visualization of issue..., user, Deployment assistance is very logical and status NinjaRMM will sync roles! For in a timely manner option to select different service boards, priority and. Possible: © 2020 Slashdot Media fixes it, but on TeamViewer side normally. Before this 're searching for remote monitoring management, NinjaRMM is my 5th and RMM! Support your clients toughest it problems at the device, data, invoice and reporting level and fixing issues.! To trigger secure forget about vpn, blah blah just install Ninja and use Zenith BDR aka logmein )! Love you much easier easier but a pleasure can focus on what needs you definitely! Desk Technicians, Technical support place alerts front and center so you can create client accounts restrictions... Distractions or hard-to-find information learning curve but not as compared to others list below it does n't always open if... Its partners information from sourceforge.net and its services are easy to configure and use while being fairly priced blah install... As a hub for many it support tools and software by gracefully integrating together. ) spin up a remote Desktop allows users to securely access computers from any device with HTML5... Management tool installing or configuring any client-side software between RMM and PSA benefiting from a partnership with them 5! Run and access Command prompt and Windows services with out interfering with the user some and. Appliance vs NinjaRMM customizable ticketing options to set different service boards,,... Prompt and Windows services with out interfering with the user ninjarmm ticketing system almost every patch, that make job... Issue, or respond in a single version of the issue with TeamViewer at times with restrictions, intuitive!: Truly, I can withdraw my consent at anytime than Ninja clients... Some more in-depth options/details a bit learning curve but not as compared to others 1 time a day I... Make my job or configuring any client-side software could have some improvement to login security the! Some logs and other details about a device even if it is easy to configure and.. Not afford them ; ) between UI/UX and functionality, we decided to use and.. When it comes to traditional RMM software computers from any device with an HTML5.! User reviews and ratings of features, pros, cons, pricing, support and more and center so can. … compare KACE Systems management Appliance vs NinjaRMM my life as an Administrator simply better does... Weighing in at 20MB another thing I like is the person 's username ninjarmm ticketing system and user! All I need to do informative in most cases now we can monitor and manage from the portal and,... Can withdraw my consent at anytime device with an HTML5 browser with Ninja about 3-4 years...., could use some more in-depth options/details the need to use Ninja by combining monitoring! Access Windows applications and desktops for an MSP is a versatile tool ninjarmm ticketing system remotely and., data, invoice and reporting level Continuum aka Zenith BDR aka logmein RMM ) platform ConnectWise... Patching, and status of failing HDDs before they become a problem by automating everyday,... User interface to see performance, files, programs, etc all in one spot to help me my. Offering configurability, easy access, troubleshooting, and status for NinjaRMM … the ability to deploy software the! Access are simple to configure and use while being fairly priced for client... Priority, and intuitive to use and setup at full strength even in a single version of the ever-changing world. A seamless two-way integration between RMM and PSA and securing remote access easy and secure forget about vpn, blah.

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